
We have been with IT Lifeline for about six months now and have been extremely happy with both their technical solutions as well as their customer service. We recently had one of our major servers go down while doing a “routine” drive swap. I contacted IT Lifeline to get a walk through of how to do a bare metal restore, as we had not yet done any test backups. I expected to get a technician who would walk me through the process over the phone. Instead, Ben Cozza said “No problem, I’ll be out there in an hour.” Ben arrived on site, walked us through the process and within 5 hours, our server was back up and running without any issues. What a life saver!
Their personal service is fantastic. Everything they do is professional, first rate, and customer oriented. I would highly recommend IT Lifeline to any company looking to implement a full backup solution.
Shawn Bendinelli
Interactive/IT Director
Miller.WhiteRunkle Advertising