Thank you for your interest in IT-Lifeline

IT-Lifeline is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, sex, disability or age.

If you are interested in taking the first step to becoming a part of IT-Lifeline, submit your resume for one of the following positions:


Sales Executive

Recruiter - Brandon Tanner
Job Category - Sales & Marketing
Department - Sales
Location - Spokane , WA


Job Description -

IT-Lifeline is the largest, most comprehensive provider of business continuation and recovery solutions within the Pacific Northwest for small-medium sized businesses and recognized best in class by multiple well respected industry organizations.
IT-Lifeline provides businesses with a full range of continuity solutions including planning, server & application failover, hot-site recovery options, and turnkey recovery testing. Located in seismically stable, climatically mild Eastern Washington, IT-Lifeline operates an easily accessible business technology recovery hub, delivering levels of redundancy from real-time continuation of priority business operations with full technological infrastructure and engineer staff.

Primary Responsibilities -

* Qualifying, territory development, and strategic sales of IT-Lifeline’s solution set. 
   ~ Generate and maintain a credible forecast for accounts and territories. 
* Developing new customers with various account sizes. 
   ~ Maintain and update CRM database 
* Selling to multiple Executive and Director level decision makers. 
* Following-up on sales leads generated by marketing efforts. 
* Attending and following-up on marketing specified events.

Experience/Skills -

* The ideal candidate will have demonstrated outstanding track record of success in selling applications, managed services, or backup and recovery solutions to various sized accounts. 
* Candidates must have a successful track record of 3-5 years in information technology sales. 
* Enterprise applications knowledge is strongly desired (i.e. Tivoli Storage Manager or equivalent). 
* Candidates should have achieved over 100% of quota the last 2 out of 3 years. 
* Successful executing in customer’s “company politics” and have the ability to motivate groups to work together. 
* Excellent written, verbal, and interpersonal communication skills.

Compensation/Culture -
 
* IT-Lifeline provides a competitive compensation, including base and commissions based on performance, and benefits package including health, dental, disability and life insurance coverage and a 401(k) retirement plan with an employer match. 
* IT-Lifeline is a great place to work with fantastic and responsive managers. A culture that embraces “respect” and “technology-driven” and is somewhere between “start-up informal” and “a little bit corporate.” 
* Our company is growing and is motivated to fill this position quickly.

Please submit your cover letter with salary requirements and resume to careers@it-lifeline.com.

Date Posted: 5/21/2008

Business Continuity Advocate

Recruiter -Jim Sandford
Job Category - Customer Service
Department - Operations
Location - Spokane , WA


Job Description -

This position is designed to ensure long-term customer retention and satisfaction. This will be done by establishing and nurturing relationships with appropriate customer C-level management and support staff to understand their business objectives, budget limitations, stress points, and business needs as it relates to how IT-Lifeline can service the account.
IT-Lifeline is the largest, most comprehensive provider of business continuation and recovery solutions within the Pacific Northwest for small-medium sized businesses and recognized best in class by multiple well respected industry organizations.
IT-Lifeline provides businesses with a full range of continuity solutions including planning, server & application failover, hot-site recovery options, and turnkey recovery testing. Located in seismically stable, climatically mild Eastern Washington, IT-Lifeline operates an easily accessible business technology recovery hub, delivering levels of redundancy from real-time continuation of priority business operations with full technological infrastructure and engineer staff.

Primary Responsibilities -

* Serve as a single point of contact to make sure customer needs and issues are being addressed and resolved in a timely manner by IT-Lifeline support staff and management.
* Listen to customer needs, solicit their feedback, pool and analyze the results, and work with IT-Lifeline staff to ensure individual and pooled requests are addressed.
* Maintain relationships with IT-Lifeline operations and engineering teams to ensure deliverables and service level agreements are consistent with customer expectations.
* Conduct customer interviews and write case studies to be used for IT-Lifeline marketing.
* Keep up-to-date with IT-Lifeline core product information. Keep up-to-date with with industry terms, products, and services, and competitive information. Communicate this information with customers when appropriate.
* Assist sales team in structuring additional value-added vertical sales into customer accounts.
* Where appropriate, and specifically with customer contract renewals, assist in the pricing process, deal & term sheets, deliverables definition, and final contract details.
* Provide feedback to IT-Lifeline marketing, operations, and engineering teams about demand and requirements of the contracted services as well as being a voice of the customers on new technology needed.

Experience/Skills -

* Experience in technology infrastructure, servers, storage, networks, business continuity & disaster recovery.
* The ideal candidate will have a background in technology as it relates to regulated industries such as finance, banking, or publicly held companies.
* Must have good interpersonal skills and be able to work closely with customers.
* Bachelor Degree in Business, Marketing, Technology, or equivalent.

Compensation/Culture -
 
* IT-Lifeline provides a competitive compensation, including base and commissions based on performance, and benefits package including health, dental, disability and life insurance coverage and a 401(k) retirement plan with an employer match. 
* IT-Lifeline is a great place to work with fantastic and responsive managers. A culture that embraces “respect” and “technology-driven” and is somewhere between “start-up informal” and “a little bit corporate.” 
* Our company is growing and is motivated to fill this position quickly.

Please submit your cover letter with salary requirements and resume to careers@it-lifeline.com.

Date Posted: 4/26/08

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